Website terms, not a care agreement
These terms govern use of this website. They do not themselves create a care, companionship, employment or other service contract. Any service that JJ Domiciliary Limited agrees to provide will be covered by separate written arrangements.
Section 01
About us and these terms
This website is operated by JJ Domiciliary Limited, based at 25 St Margarets Green, Ipswich, IP4 2BN. References to “we”, “us” and “our” mean JJ Domiciliary Limited.
By using this website, you agree to these terms. If you do not agree, please stop using the site. Our Privacy Policy and Accessibility Statement should be read alongside these terms.
Section 02
Information on this website
We aim to keep information clear, accurate and current, but website content is general information only. It may not describe every service, eligibility requirement, location, price, availability or individual circumstance, and it should not be treated as professional medical, clinical, legal or financial advice.
We may update, withdraw or change website content without notice. If you need information to make a decision about support, please contact us so that we can discuss the relevant circumstances directly.
Not an emergency service
Do not rely on this website or its forms for an urgent response. If someone is in immediate danger or needs urgent medical help, call 999. For urgent medical advice when it is not an emergency, use NHS 111.
Section 03
Enquiries, applications and service availability
Submitting a contact, consultation or recruitment form is an invitation to discuss matters further. It does not guarantee a response within a particular time, confirm service availability, create a care agreement, reserve a service, offer employment or mean that an application has been accepted.
Before services begin, we may need to discuss needs, suitability, consent, practical arrangements, fees, responsibilities, availability and any relevant risk or safeguarding matters. Any agreed service will be documented separately.
Please provide accurate information and avoid sending sensitive data that the form does not request. If you enquire on behalf of another adult, you are responsible for ensuring that it is appropriate to do so and for respecting that person's privacy.
Section 04
Acceptable use
You may use this website for lawful personal or professional enquiries. You must not:
- use the site in a way that is unlawful, fraudulent, abusive, discriminatory or harmful;
- attempt to gain unauthorised access to the website, server, forms, accounts or connected systems;
- introduce malicious code, interfere with security or availability, or place an unreasonable load on the service;
- submit information about another person without an appropriate reason or authority;
- copy, scrape or reuse substantial website content for commercial purposes without permission; or
- misrepresent your identity or relationship to JJ Domiciliary Limited.
We may restrict access, block submissions or take other proportionate action where we reasonably believe these terms, security or the rights of another person are at risk.
Section 05
Intellectual property
Unless stated otherwise, the website design, wording, graphics, logo and other original content are owned by or licensed to JJ Domiciliary Limited and are protected by intellectual property law.
You may view the website, print a reasonable copy for personal reference and share a link to a public page. You may not reproduce, adapt, republish, sell or commercially exploit substantial content without prior written permission, except where the law permits.
Section 06
Links to other websites
Links to external organisations are provided for information or convenience. We do not control their content, availability, security or privacy practices and a link does not necessarily mean that we endorse every statement, product or service on that website.
Please review the terms and privacy information of any external website you choose to use.
Section 07
Our responsibility and liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.
Subject to that, we do not guarantee that the website will always be available, uninterrupted, error-free or free from harmful components. We are not responsible for loss caused by relying on general website information instead of obtaining advice or confirmation appropriate to your circumstances, or for events outside our reasonable control.
Where you use the website for business purposes, we will not be liable for loss of profit, revenue, business, opportunity, goodwill or anticipated savings, or for indirect or consequential loss, to the extent permitted by law.
Section 08
Changes, governing law and contact
We may revise these terms to reflect changes to the website, our services or the law. The effective date at the top identifies the current version. Continued use after a change means the revised terms apply from that point.
These website terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights that allow a consumer to bring proceedings elsewhere in the United Kingdom.
Questions about these terms
Telephone: 01473 563033
Email: [email protected]
Address: 25 St Margarets Green, Ipswich, IP4 2BN